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Estimated times are calculated at checkout and can be up to 4-6 weeks.

*Please note that these are estimated delivery times only, therefore is not guaranteeing delivery dates. Shipping fees are non-refundable.

Please ensure all delivery information is correct. If there is incorrect and/or missing information, we may be required to contact you to update the delivery information, which may cause delays in delivering your order. Delays may also occur as a result of customs clearance.

Your local customs office and/or carrier may require additional documents, fees and/or time to clear your package, which may delay the estimated delivery time. Mach5ive is not responsible for such fees. Shipping fees are non-refundable.

Your order may be delivered to you by either the local post office or a local courier. Depending on your area, most orders will be delivered by your local post service, so the package will be received with your regular mail. If you are not home when the delivery is made, a notice card may be left by the postal service to advise on how and where your delivery can be collected.

There will be no reshipping arrangement made in case parcels are returned for wrong addresses, incomplete addresses and returned due to unavailability


Currently, we ship to the U.S., Canada, Mexico, Europe, Great Britain, and other countries. Customer is responsible for any import fees. Your package may be held by customs until such fees are paid. Please pay attention to your tracking information. It may indicate whether or not your package is being held.


    A shipping confirmation is emailed to you as soon as your purchase has been shipped, which will allow you to track the status of your shipment.